Frequently Asked Questions

Find answers to popular questions about using the Vacandi platform

What is Vacandi?

Vacandi is a modern platform for recruitment. We help employers find the best candidates using AI technologies and hiring process automation.

Where will my vacancy be published?

The vacancy is published on Telegram channels and HH.uz

What is an AI interview?

AI interview is an automated video interview where a candidate answers your questions on camera. Our AI system analyzes the answers and provides a candidate evaluation.

How to set up interview questions?

When creating a vacancy, you can add your own questions for the AI interview. The system will also suggest standard questions based on the position.

How does candidate evaluation work?

AI analyzes the candidate's video answers across several criteria: answer relevance, communication skills, structured thinking, enthusiasm. The evaluation helps quickly filter out unsuitable candidates.

How to view responses to a vacancy?

A list of your vacancies will appear on the main page. If there are responses and completed video interviews, you will see their count under the title.

Can I contact a candidate directly?

Yes, the candidate's profile contains contact information (phone/email) if provided. You can contact them directly.

Will I receive a notification about a new response?

Yes, you will receive a notification on the website. You can also set up email and SMS notifications in your profile settings.

What payment methods are available?

We accept payments via Click, Payme.

Can I get a refund?

A refund is possible within 24 hours after payment if the vacancy has not been published yet. Contact support to process the refund.

How to contact technical support?

You can email us at services@vacandi.uz or through the feedback form in the "Support" section. We respond within 24 hours.

What to do if a payment error occurs?

Check the transaction status in "Profile" → "Transactions". If the payment didn't go through, try another payment method. If problems persist, contact support.

Is mobile version supported?

Yes, our platform is fully optimized for mobile devices. You can manage vacancies and view candidates from your smartphone.