Company: Hilola Urunova
Tashkent
Salary: 5000000 – 8500000 UZS
Call Center Operator - Construction Company (1-3 years of experience) Salary: 5,000,000 - 8,500,000 UZS with KPI Employment Type: Full-time Work Format: On-site Work Schedule: 6/1 Location: Tashkent city, Kengmakon MFY, Qoyliq-5 massif Description The main purpose of the position is to timely and effectively process customer calls and inquiries, provide them with comprehensive information about the company's products and services, help them find answers to their questions, and contribute to increasing sales volume. Responsibilities: Processing incoming customer phone calls Advising customers on products and services Recording applications and inquiries in the system Forwarding calls to relevant specialists Strict adherence to service standards and SLA Processing customer feedback Requirements: Secondary vocational or higher education 1-3 years of work experience in SMM or marketing Skills in working with CRM systems Proficiency in MS Office (Word, Excel) Literate oral and written communication in Uzbek and Russian Fluent speaking ability in Uzbek Fluent speaking ability in Russian Understanding of call center work processes and standards Skills in customer service and problem-solving Readiness for a shift work schedule Your Benefits: Official employment in accordance with the Labor Code of the Republic of Uzbekistan. Fixed salary + commission on sales. Transparency of the bonus system and no income cap. Timely payment of weekly and monthly bonuses. Systematic training courses on products and sales techniques at the company's expense. Guidance and supervision by an experienced employee during the first month (mentorship). Opportunity for career growth: from junior specialist to team leader. Provision of all necessary tools for the work process (computer, CRM system). Special discounts for all company services and products. Required Skills: Timely recording of customer inquiries