Company: Malika Sultanova
Tashkent
Salary: 3000000 – 5000000 UZS
Call Operator at Mikromoliya tashkiloti (1-3 years of experience) Salary: 3,000,000 - 5,000,000 UZS with KPI Work Format: On-site at employer's location Work Schedule: 6/1, 9:00 AM - 6:00 PM Address: Tashkent, Sagbon 7 Description The position is focused on handling inbound and outbound calls, consulting clients on the company's products and services, recording interactions in the CRM system, and achieving set KPIs, ensuring a high level of customer service. Responsibilities: Handling inbound phone calls Consulting clients on products and services Processing customer requests and inquiries Recording call and client information in CRM Making outbound calls to the client base Adhering to service standards and SLA Transferring calls to relevant specialists when necessary Requirements: Secondary vocational or higher education At least 1 year of experience as a call center operator Fluent spoken Russian Basic computer skills Willingness to work a shift schedule Basic CRM skills or willingness to learn Your Benefits: Fixed salary + progressive sales commission Transparent bonus calculation system for KPI achievement Weekly bonus payments No upper income limit Work schedule 5/2 from 9:00 AM to 6:00 PM Product and sales technique training provided by the company Mentorship during the first month of employment Real career growth opportunities to Senior Operator Corporate mobile communication CRM system for managing the client base Official employment according to the Labor Code of the Republic of Uzbekistan Paid annual leave Required Skills: Handling inbound and outbound calls Working with sales scripts Consulting clients on products and services Working in a CRM system Recording client and interaction information Adhering to service standards and SLA Identifying client needs Multitasking