Call Center Operator

Company: Венера Алиева

Tashkent

Salary: 4500000 – 5000000 UZS

Call Center Operator at ESS Electrical Solutions, one of the leading manufacturers and suppliers of electrical equipment in Uzbekistan. (Up to 1 year of experience) Salary: 4,500,000 - 5,000,000 UZS Employment Type: Full-time Work Format: On-site Schedule: 6/1, 9:00 AM - 6:00 PM Address: Tashkent city, Tashkent city, Takhtapul, Shaikh-Antahur district, landmark "Malika" market, Adham Rahmat str., 12V Description The role is responsible for handling inbound calls and consulting clients on company products under the guidance of senior specialists. Responsibilities: Handling inbound customer phone calls Consulting clients on company products and services Processing inbound customer requests and inquiries Recording customer and inquiry information in the CRM system Making outbound calls to the customer base Adhering to customer service standards and SLAs Transferring calls to relevant specialists when necessary Requirements: Fluent oral communication Call center experience of at least 6 months Basic computer skills Willingness to work a rotating schedule Basic CRM system skills Fluent Russian language proficiency Your Benefits: Fixed salary + competitive sales commission Transparent bonus calculation system with weekly payouts No upper income limit Official employment according to the Labor Code of the Republic of Uzbekistan Paid annual leave Full product and sales technique training provided by the company Mentorship and support during the first month of work Opportunity for career growth to senior operator or team lead Corporate mobile communication Modern workspace in a comfortable office Required Skills: Handling inbound phone calls Consulting clients on products and services Working with sales scripts Working in a CRM system Recording inquiries and customer data Adhering to service standards and SLAs

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