Call Center Operator

Company: GOODLAND PROPERTY

Tashkent

Salary: 4000000 – 12000000 UZS

Call Center Operator at GOODLAND PROPERTY (Up to 1 year of experience) Salary: 4,000,000 - 12,000,000 UZS with KPI Work Format: On-site Work Schedule: 6/1, 9:00 AM - 6:00 PM Address: Tashkent city, Istikbol street 39 Description The role is responsible for handling incoming and outgoing calls, consulting clients on the company's products and services, and recording interactions in the CRM system under the guidance of senior specialists. Responsibilities: Handling incoming phone calls Consulting clients on the company's products and services Processing client requests and inquiries Recording client and interaction information in the CRM system Making outgoing calls to the client base Adhering to service standards and SLAs Transferring calls to relevant specialists when necessary

Responsibilities

• Handling inbound customer phone calls
• Consulting clients on company products and services
• Processing customer requests and inquiries in the system
• Recording information about inquiries and clients in CRM
• Making outbound calls to the client base
• Adhering to service standards and SLA
• Transferring calls to relevant specialists when necessary

Requirements

• Secondary vocational or higher education
• Call center operator experience up to 1 year
• Fluent spoken Russian
• Basic computer skills
• Willingness to work in the office in Tashkent
• Willingness to learn IP telephony

Benefits

• Fixed salary + high sales commission
• Transparent bonus calculation system
• Weekly bonus payments
• No income ceiling
• Product and sales technique training at company expense
• Mentorship during the first month of work
• Career growth opportunities to senior operator
• Official employment according to the Labor Code of the Republic of Uzbekistan
• Paid annual leave
• Corporate mobile communication

Skills

• Handling inbound phone calls
• Consulting clients on products and services
• Working with sales scripts
• Working in a CRM system
• Recording inquiries and client data
• Adhering to service standards and SLA