Company: VEC & Co.
Tashkent
Salary: 3000000 – 9000000 UZS
Client Relations Manager - VEC & Co. Education Abroad and Visa Services (up to 1 year of experience) Salary: 3,000,000 - 9,000,000 UZS with KPI Work Format: On-site Work Schedule: 6/1 Address: Tashkent city, Kichik halqa yo'li, Chilonzor-14, house 10 Description The main goal of the position is to provide services to clients for VEC & Co. Education Abroad and Visa Services, identify their needs, provide comprehensive advice on educational programs and visa processes, and encourage them to use our services. Responsibilities: Establish contact with clients and develop long-term relationships with them Identify client needs and offer them the best solutions Sell additional products or services to existing clients Process complaints and objections from clients Monitor the fulfillment of cooperation terms and obligations Prepare and submit reports on client activities Regularly update client information in the CRM system Receive incoming inquiries: phone, Telegram, Instagram, website form Provide initial consultation to clients on visa services and educational programs Maintain the client base in the CRM system, record every inquiry Schedule in-person consultations for clients at the office Follow-up calls based on the database and work with clients who have not yet made a decision Daily report on inquiries and records Requirements: Experience working with clients Knowledge of sales techniques Skills in working with CRM systems Fluent Uzbek speaker Fluent Russian speaker Fluent spoken and written Uzbek and Russian Knowledge of English is an advantage, but not mandatory Literate and calm speech, ability to listen and ask clarifying questions Proficient computer skills: Excel or Google Sheets, CRM Attention to detail. In our work, an error in a date or document name costs the client money and time Experience in a call center or sales is preferred. We also consider candidates without experience and train them ourselves Your advantages: Official employment under the Labor Code of the Republic of Uzbekistan, all taxes paid Fixed monthly salary + commission system based on sales Monthly and quarterly bonuses (depending on plan fulfillment) No income ceiling Free training courses on sales techniques and products Support from an experienced employee during the first month Opportunity for career growth within the company (e.g., to team leader position) Corporate mobile communication for work Employee discounts on company products Annual paid leave Work schedule: Monday to Saturday, 10:00 to 18:00 Monthly salary of 3,000,000 UZS plus a bonus for each contract signed: to be agreed upon First month: training period with guaranteed salary, without sales targets Bonuses are paid along with the monthly salary at the end of the month, after payment is received from the client Training on visa destinations and educational programs at the company's expense Required skills: Developing client relationships Working with a client base Working with the full sales cycle Identifying client needs Working with CRM systems (Bitrix24, amoCRM) Preparing commercial proposals Meeting sales targets Negotiation