Company: АО СП "УЗБАТ А.О."
Tashkent
Technical Support Specialist at UZBAT A.O. JV (1-3 years of experience) Work Format: On-site Work Schedule: 5/2, 9:00 AM - 6:00 PM Address: Tashkent, Republic of Uzbekistan, 100084, Tashkent, Minor Passage 77 Description The primary goal of the role is to ensure the uninterrupted operation of the technical infrastructure, user support, and incident resolution. Responsibilities: Provide IT support to users: troubleshoot issues, resolve incidents, process requests, and escalate complex technical problems; Install, configure, and maintain IT equipment and software: prepare workstations, support user devices, systems, and desk phones; Support IT infrastructure: maintain meeting rooms, audio/video equipment, cabling infrastructure, and ensure the smooth operation of IT services; Participate in IT projects and information security: install updates (patches), manage vulnerabilities, and participate in local and global IT initiatives; Interact with internal and international IT teams: coordinate technical issue resolution, knowledge sharing, documentation, and knowledge base maintenance; Manage IT assets and provide administrative support: prepare reports and documentation, support event organization, and track IT assets. Requirements: Higher education in IT; Work experience in the specialty or in information technology; Good level of IT proficiency; Excellent communication and teamwork skills; Responsibility and results-orientation; Knowledge of English and Uzbek languages is preferred. Your Benefits: Modern office in the center of Tashkent Corporate events and team building activities Required Skills: Diagnosing and troubleshooting computer hardware issues Configuring and maintaining operating systems (Windows, macOS, Linux) Installing and configuring software Working with network equipment (routers, switches) Consulting users on technical issues Maintaining a knowledge base and technical support documentation Remote user support