Restaurant Manager

Company: Mondo

Tashkent

Salary: 8000000 – 10000000 UZS

Restaurant Manager - Mondo (1-3 years of experience) Salary: 8,000,000 - 10,000,000 UZS with KPI Work Format: On-site Work Schedule: 6/1 Address: Tashkent, Yunusabad, near Mega Planet Description The main goal of the role is to manage restaurant operations during a shift, control service quality, lead the team of waiters and bartenders, resolve guest issues, oversee cash operations and reporting, with a focus on service quality and guest satisfaction. Responsibilities: Control guest service quality Lead the floor team Handle guest complaints and feedback Conduct daily briefings with staff Train staff on service standards Create staff work schedules Control cash operations and collection Maintain order and cleanliness in the dining area

Responsibilities

• Monitoring guest service quality
• Leading the front-of-house team
• Handling guest complaints and feedback
• Conducting daily staff briefings
• Training staff on service standards
• Creating staff work schedules
• Controlling cash operations and collection
• Maintaining order and cleanliness in the dining area

Requirements

• Higher or secondary vocational education in tourism or hospitality
• 1 to 3 years of experience in the restaurant industry
• 1+ year of experience in a management position (manager, administrator)
• Knowledge of service and personnel management standards
• Experience with POS systems (e.g., R-Keeper, iiko)
• Proficiency in Russian
• Knowledge of Uzbek
• Willingness to work a shift schedule
• Valid medical book or willingness to obtain one

Benefits

• Salary + percentage of revenue
• Bonuses for achieving KPIs
• Timely salary payment twice a month
• Free meals during shifts
• Shift work schedule
• Career growth opportunities up to Restaurant Director
• Training in management and service standards
• Uniform provided by the establishment

Skills

• Service quality control
• Guest complaint handling
• Guest seating management
• Supervising waiters and bartenders
• Conducting meetings and briefings
• Staff training on standards
• Work schedule creation
• Cash operation control
• Working with R-Keeper / iiko
• Revenue and average check analysis