Company: Малика Махсудова
Tashkent
Salary: 4000000 – 6000000 UZS
Call Center Operator at "ARIA Sug'urta tashkiloti" JSC (1-3 years of experience) Salary: 4,000,000 - 6,000,000 UZS Work Format: On-site Work Schedule: 5/2, 9:00 AM - 6:00 PM Address: Tashkent, Navoi 39 Description The position is focused on independently handling inbound and outbound calls, consulting clients on the company's products and services, recording interactions in the CRM system, and meeting established KPIs. Responsibilities: Handling inbound customer phone calls Consulting clients on the company's products and services Processing incoming requests and inquiries within deadlines Recording all customer interaction information in the CRM system Making outbound calls according to scripts and tasks Adhering to service quality standards and SLAs Transferring calls to relevant specialists when necessary Requirements: Fluent spoken and written Russian 1+ year of experience in a call center Basic PC skills Experience with IP telephony Willingness to work on-site in Tashkent Willingness to work a flexible schedule Secondary vocational or higher education Your Benefits: Fixed salary + % of sales Transparent bonus calculation system Weekly bonus payments Product and sales technique training at the company's expense Mentorship during the first month of employment Career growth opportunities to Senior Operator Official employment according to the Labor Code of the Republic of Uzbekistan Paid annual leave Required Skills: Handling inbound and outbound calls Working with sales scripts Consulting clients on products and services Working with CRM systems Adhering to service standards and SLAs Recording customer and interaction information