Company: Shahnoza Azizova
Tashkent
Salary: 5000000 – 15000000 UZS
Call Operator — ZELTO PREMIUM (up to 1 year of experience) Salary: 5,000,000 - 15,000,000 UZS with KPI Employment Type: Full-time Work Format: On-site Work Schedule: 6/1 Location: Tashkent city, TASHKENT REGION, ZANGIOTA DISTRICT, ERKIN 1a Description The main purpose of the position is to process incoming calls and advise clients on the company's products, under the guidance of senior specialists. Responsibilities: Processing incoming phone calls from clients Advising clients on products and services Processing client orders and inquiries Accurately and fully recording all information in the CRM system Making calls to clients for outbound lines Adhering to service standards and SLA requirements Forwarding calls to relevant specialists Requirements: Secondary vocational or higher education Less than 1 year of experience as a Call Operator Experience in customer service in the B2C segment Basic communication skills with clients Basic computer skills Readiness to work with CRM systems Fluent in Uzbek Fluent in Russian Your Benefits: Official salary and commission system based on sales, in accordance with the Labor Code of the Republic of Uzbekistan. Opportunity for unlimited income from sales commissions. Monthly and weekly bonus system. Free training courses on company products and sales techniques. Assistance from an experienced mentor for the first month. Opportunity for career growth: from junior specialist to department head. Corporate phone and internet for communication at the workplace. Special employee discounts on company products. Required Skills: Processing incoming and outgoing calls Customer service based on sales scripts Entering customer data into the CRM system Adhering to SLA standards in customer interactions Identifying and understanding customer needs Advising clients through communication channels