Technical Support Specialist - SHARQ DARMON Limited Liability Company (1-3 years of experience) Salary: 5,000,000 - 6,000,000 UZS Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 9:00 - 18:00 Address: Tashkent city, X.Boyqaro street, house 27 Description The main goal of the position is to resolve incidents within the SHARQ DARMON Limited Liability Company system, provide first and second-level technical support to users, and ensure the continuous operation of the systems. Responsibilities: Receive and process user requests Diagnose and resolve incidents Escalate complex issues to higher levels Configure and set up workstations Maintain and update the knowledge base Document technical solutions Continuously learn and apply new technologies
Responsibilities
Accepting and processing user requests
Diagnosing and resolving incidents
Escalating complex issues to higher-level support
Configuring and setting up workstations
Maintaining and updating the knowledge base
Documenting technical solutions
Continuously learning and applying new technologies
Requirements
Secondary or higher technical education
At least 1 year of experience in technical support
Skills in diagnosing and repairing Windows and Linux servers
Experience managing Active Directory and GPO
Experience working with virtualization platforms (VMware, Hyper-V)
Experience in performing backup and restore operations