Call Center Operator - Academy of Accountants (1-3 years of experience) Salary: 3,000,000 - 8,000,000 UZS with KPI Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 9:00 AM - 6:00 PM Address: Tashkent, Karatash 104 Description The role is responsible for handling incoming calls and consulting clients on company products under the guidance of senior specialists. Responsibilities: Handling incoming phone calls Consulting clients on company products and services Processing client requests and inquiries Recording information about inquiries in the CRM system Making outbound calls to the client base Adhering to service standards and SLA Transferring calls to relevant specialists when necessary
Responsibilities
Handling incoming phone calls
Consulting clients on company products and services
Processing client requests and inquiries
Recording information about inquiries in the CRM system
Making outbound calls to the client base
Adhering to service standards and SLAs
Transferring calls to relevant specialists when necessary
Requirements
Fluent spoken Russian
1 year of experience as a call center operator
Basic PC skills
Willingness to work a shift schedule
1 year of experience with CRM systems
Secondary vocational or higher education
Conversational Uzbek language skills
Benefits
Base salary + high commission on personal sales
Transparent bonus calculation system for KPI achievement
No income ceiling
Weekly payments of earned wages
Official employment according to the Labor Code of the Republic of Uzbekistan
Paid vacation and sick leave
Product and sales technique training provided by the company
Mentorship and support during the first month of work
Opportunity for career growth to senior operator or team lead