Manager Assistant - Campaign (No Experience) Employment Type: Part-time Work Format: Remote, On-site Work Schedule: Other Address: Tashkent, Muhammadyusuf street Description The main purpose of the position is to assist customers via calls and conduct consultations on company products, supporting customer service under the guidance of senior specialists. Responsibilities: Advise customers on products and services Process and respond to incoming inquiries Maintain and strengthen customer relationships
Responsibilities
Advise customers on products and services
Process and respond to incoming inquiries
Maintain and strengthen customer relationships
Requirements
Cold calling and cold sales
Warm sales, working with incoming leads
Managing the full deal cycle
Working on sales techniques
Meeting sales targets
Closing deals
Upselling, cross-selling
Negotiation
Handling objections
Product/service presentation
Negotiating prices and terms
Negotiating with decision-makers
Identifying customer needs
Building long-term relationships
Maintaining customer database
Working with key clients
Handling complaints and claims
Reactivating lost customers
Working with CRM systems (Bitrix24, amoCRM, Salesforce, 1C)
Preparing reports in MS Excel / Google Sheets
Using IP telephony
Working with customer databases
Sales analysis and reporting
Sales forecasting
Competitor and market analysis
Working with KPIs and metrics
Working with retail outlets
Developing distribution
Merchandising
Route planning
Inventory control
Managing sales teams
Motivating and supervising employees
Recruiting and training managers
Building sales processes
Developing incentive systems
Training and coaching
Working with scripts
Processing incoming/outgoing calls
Multitasking
Adhering to SLAs
Monitoring accounts receivable
Negotiating with debtors
Handling overdue accounts
Managing sales floor
Working with cash register
Conducting inventory
Benefits
Fixed monthly salary + commission from sales
Bonus system not strictly tied to sales volume
Monthly or weekly bonus payments
Mentorship from an experienced employee during the first month
Opportunities for career growth within the company