Call Center Operator - WB-Leganda (Up to 1 year of experience) Salary: 4,000,000 - 5,000,000 UZS Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 10:00 - 19:00 Address: Tashkent, Chilonzor kvartil 6 Description The role is responsible for consulting drivers on work-related issues, providing technical and informational support, and promptly resolving emerging problems under the guidance of senior specialists. Responsibilities: Handling incoming customer phone calls Consulting customers on company products and services Processing customer requests and inquiries Recording call and inquiry information in the CRM system Making outbound calls according to specified scripts Adhering to service quality standards and SLAs Transferring calls to relevant specialists when necessary
Responsibilities
Handling incoming phone calls from clients
Consulting clients on company products and services
Processing client requests and inquiries
Recording call and inquiry information in the CRM system
Making outbound calls according to provided scripts
Adhering to service quality standards and SLAs
Transferring calls to relevant specialists when necessary
Requirements
Secondary vocational or higher education
No experience required or 6+ months of experience in any field
Fluent spoken and written Russian language
Basic computer skills
Willingness to work a shift schedule
Willingness to work in an office in Tashkent
Benefits
Fixed salary + commission based on sales volume
Transparent bonus calculation system
Weekly bonus payments
Product and sales technique training provided by the company
Mentorship and support during the first month of employment
Corporate mobile communication
Stable 5/2 work schedule
Official employment according to the Labor Code of the Republic of Uzbekistan