Call Center Operator - Laminox (Up to 1 year of experience) Salary: 5,000,000 - 8,000,000 UZS Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 9:00 AM - 6:00 PM Address: Tashkent, Uysozlar 4B Description The main goal of the role is to handle incoming and outgoing calls, consult clients on the company's products and services, and record information in the CRM system under the guidance of senior specialists. Responsibilities: Handling incoming phone calls from clients Consulting clients on company products and services Processing incoming requests and client inquiries Recording information about inquiries in the CRM system Making outbound calls to the client base Adhering to service quality standards and SLAs Transferring calls to relevant specialists when necessary
Responsibilities
Handling inbound phone calls from clients
Consulting clients on the company's products and services
Processing inbound applications and client requests
Recording information on requests in the CRM system
Making outbound calls to the client base
Adhering to service quality standards and SLAs
Transferring calls to relevant specialists when necessary
Requirements
Fluent spoken Russian language
Basic PC skills
Willingness to work a shift schedule
At least 6 months of experience in customer service
Secondary vocational or higher education
Willingness to learn to work with a CRM system
Benefits
No upper income limit
Product and sales techniques training at company expense
Mentorship and support during the first month of work
Opportunity for career growth to senior operator or team lead
Official employment according to the Labor Code of the Republic of Uzbekistan