Call Operator - Grand Shtor (1-3 years of experience) Salary: 4,000,000 - 6,500,000 UZS with KPI Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 10:00 - 19:00 Address: Tashkent city, O'ratepa 41A Description The position is responsible for processing incoming calls, advising clients on products and services, and resolving issues in accordance with company standards. Contributes to increasing sales volume and improving customer service quality.
Responsibilities
Receiving and processing incoming phone calls from clients
Advising clients on products and services
Entering inquiries and orders into the system
Updating client information in the CRM system
Making outbound calls (if necessary)
Adhering to service standards and SLA
Forwarding calls to relevant specialists
Requirements
Secondary vocational or higher education
1-3 years of experience in a call center
Literate and fluent spoken Russian
Basic computer skills
Experience with CRM systems
Knowledge of basic principles of customer interaction
Ability to communicate reliably and clearly
Readiness for a shift work schedule
Benefits
Monthly salary + sales commission system
Variable bonuses based on sales results
Unlimited income potential
Weekly or monthly bonus payments
Quarterly bonuses for plan fulfillment
Training on products and sales techniques at the company's expense
Mentorship system during the first month
Opportunity for career growth to the position of department head
Corporate communication tools for work
Official employment in accordance with the Labor Code of the Republic of Uzbekistan