Call Center Operator - HUMO CARE (1-3 years of experience) Salary: 3,500,000 - 15,000,000 UZS with KPI Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 9:00 AM - 6:00 PM Address: Tashkent, Uchtyepa 3B Description The position is focused on independently handling incoming and outgoing calls, consulting clients on the company's products and services, resolving standard inquiries, and recording information in the CRM system, with an emphasis on meeting the plan for the number of calls and quality of service. Responsibilities: Handling incoming customer phone calls Consulting clients on company products and services Processing and registering customer requests and inquiries Recording information about customer interactions in the CRM system Making outgoing calls to the client base Adhering to service quality standards and SLAs Transferring calls to relevant specialists when necessary
Responsibilities
Handling inbound customer phone calls
Consulting clients on company products and services
Processing and registering customer requests and inquiries
Recording information about customer interactions in the CRM system
Making outbound calls to the client base
Adhering to service quality standards and SLAs
Transferring calls to relevant specialists when necessary
Requirements
Secondary vocational or higher education
At least 1 year of experience as a call center operator
Fluent spoken and written Russian language
Basic computer skills
IP telephony skills
Willingness to work in an office in Tashkent
Willingness to work a shift schedule
Benefits
Fixed salary + % of sales
Transparent bonus system with no ceiling
Weekly bonus payments
Product and sales techniques training provided by the company
Mentorship during the first month of employment
Career growth opportunities to Senior Operator
Corporate mobile communication
Official employment according to the Labor Code of the Republic of Uzbekistan