Call Center Operator - "ECO CITY" LLC (No experience required) Salary: 3,500,000 - 5,500,000 UZS with KPI Employment Type: Full-time Work Format: On-site Work Schedule: 6/1 Address: Tashkent city, Sergeli district, Kuylyk Massiv-5, Kiyot metro station Description The main purpose of the position is to process customer calls and advise them on company products, adhere to service standards, and help satisfy customer needs. Responsibilities: Receive and process incoming customer phone calls Advise customers on products and services Process inquiries and orders Accurately and timely record customer information in the CRM system Make outbound calls (if necessary) Adhere to service standards and agreed Service Level Agreements (SLA) Route calls to appropriate specialists Requirements: Secondary vocational or higher education Basic computer skills Literate oral and written communication in Uzbek Literate oral and written communication in Russian Readiness to work with CRM systems Adherence to a shift work schedule
Responsibilities
Receive and process incoming phone calls from customers
Advise customers on products and services
Process inquiries and orders
Accurately and timely record customer information in the CRM system
Make outbound calls (if necessary)
Adhere to service standards and agreed Service Level Agreements (SLA)
Route calls to appropriate specialists
Requirements
Secondary vocational or higher education
Basic computer skills
Literate oral and written communication in Uzbek
Literate oral and written communication in Russian
Willingness to work with CRM systems
Adherence to a shift work schedule
Benefits
Official employment according to the Labor Code of the Republic of Uzbekistan.
Fixed monthly salary + commission from sales.
Transparent bonus system based on sales volume.
Training on products and sales techniques at the company's expense.
Support from an experienced colleague during the adaptation period.
Opportunity for career development within the company.
Discounts on company products.
Corporate mobile communication provided by the company.