Call-center operator - Mountain branding agent (Up to 1 year of experience) Salary: $500 - $800 Employment Type: Full-time Work Format: On-site Work Schedule: 6/1, 9:00 AM - 6:00 PM Address: Center of Public Services, Tashkent Description The role is responsible for handling incoming calls and consulting clients on company products as part of a team. Responsibilities: Handling incoming phone calls from clients Consulting clients on company products and services Processing and registering client requests and inquiries Recording information about client interactions in CRM Making outbound calls to the client base Adhering to customer service standards and SLAs Transferring calls to relevant specialists when necessary
Responsibilities
Handling inbound phone calls from clients
Advising clients on company products and services
Processing and registering client requests and inquiries
Recording information about client interactions in CRM
Making outbound calls to the client database
Adhering to customer service standards and SLAs
Transferring calls to relevant specialists when necessary
Requirements
Secondary vocational or higher education
No experience or up to 1 year of experience in sales
Fluent spoken Russian
Basic computer skills
Willingness to learn the CRM system
Willingness to work a shift schedule
Benefits
Fixed salary + percentage of sales
Transparent bonus accrual system for KPI achievement
No income ceiling
Weekly payouts of the bonus portion
Product and sales technique training at company expense
Mentorship and support during the first month of work
Career growth opportunities to senior operator or team lead
Standard 5/2 work schedule
Official employment according to the Labor Code of the Republic of Uzbekistan