Customer Relations Manager

Company: Velteron

Tashkent

Salary: 5000000 UZS

Customer Relations Manager - Velteron (No experience required) Salary: from 5,000,000 UZS Employment Type: Full-time Work Format: On-site Work Schedule: Other Address: Tashkent city, Buyuk Ipak Yoli metro station Description The main purpose of the position is to provide customer service and answer their questions about the company's products/services, ensure service standards, and increase customer satisfaction. Responsibilities: Establish contact with customers and answer their questions Receive and process incoming calls Provide customers with information about products and services Process orders and prepare necessary documents Resolve customer issues and provide assistance Update and maintain accurate customer information in the CRM system Collect and analyze customer feedback Requirements: Secondary vocational or higher education No experience or up to 6 months in sales Basic skills in working with CRM systems Fluent in Uzbek Fluent in Russian Fundamentals of customer relations Communication and information provision skills Computer literacy (MS Office, email) Your Benefits: Fixed monthly salary plus commission from sales. Clearly defined bonus system for sales. Possibility of monthly and weekly bonus payments. Training on products and sales techniques at the company's expense. Support from an experienced employee (mentorship) during the first month. Career growth opportunities: from junior manager to department head. Corporate mobile communication for work. Official employment in accordance with the Labor Code of the Republic of Uzbekistan. Paid annual leave. Opportunity to purchase company products at discounted prices. Required Skills: Making cold calls and attracting new customers Managing the full sales cycle with customers Meeting sales targets Negotiating with customers Handling objections Identifying customer needs Maintaining customer database Working with CRM systems (Bitrix24, amoCRM, Salesforce) Preparing reports in MS Excel / Google Sheets

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